Providing Mental Health Therapy to the Greater Memphis area

Ferren Family Counseling

Call Us:  901-498-9126

Ciana Tessema

Billing Specialist

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Ciana has over 17 years of experience in medical billing.  She has an excellence reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements.  Ciana is person-oriented, and takes pride in building strong and positive relationships with others.  


Ciana's role at Ferren Family Counseling is a vital one. She is able to follow up on insurance claim denials, exceptions or exclusions, assist in insurance benefits and eligibility explanation, and respond to inquiries from insurance companies, clients and providers regarding insurance/ billing.


Hours Available
Monday - Friday 8:30am - 3pm