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​Providing Mental Health Therapy to the Greater Memphis area

Ferren Family Counseling

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Our practice has taken steps to reduce the risk of spreading the coronavirus within the office. Please let us know if you have questions about these efforts.

FFC is committed to keeping you, us and all of our families safe from the spread of this virus. If you show up for an appointment and FFC office staff believe that you have a fever or other symptoms, or believe you have been exposed, FFC will have to require you to leave the office immediately. We can follow up with services by telehealth as appropriate.

Risks of Opting for In-Person Services

You understand that by coming to the office, you are assuming the risk of exposure to the coronavirus (or other public health risk). This risk may increase if you travel by public transportation, cab, or ridesharing service.

Your Responsibility to Minimize Your Exposure

To obtain services in person,  certain precautions must be taken which will help keep everyone (you, FFC staff, and our families) safer from exposure, sickness and possible death. If you do not adhere to these safeguards, it may result in our starting/ returning to a telehealth arrangement.

  • In-person appointments will only occur when all parties are symptom free.
  • All clients must wait in their vehicle or outside until no earlier than 5 minutes before our appointment time; the waiting room is not available at this time.
  • Please adhere to the safe distancing precautions we have set up in the therapy rooms. For example, not moving chairs or sitting where we have signs asking you not to sit.
  • Masks must be worn, covering nose and mouth, during sessions and within the building.
  • Staff and clients must keep a distance of 6 feet and there will be no physical contact (e.g. no shaking hands).
  • If you are bringing your child, you will make sure that your child follows all of these sanitation and distancing protocols.​
  • Those clients who have or are planning to travel out-of-state must notify the FFC offices prior to coming into the office.  Out-of-state travel may increase risk to exposure to the coronavirus and, therefore, impact in-person services.

NOTICE FOR IN-PERSON SERVICES DURING COVID-19 PUBLIC HEALTH CRISIS

Our Commitment to Minimize Exposure