*We are not able to accept any Medicare plan.
Please call your insurance provider to determine if they will cover mental health/ counseling services, and to determine benefits and financial responsibility. Insurance benefits are based on a contract between you and your insurance provider, and Ferren Family Counseling does not decide client benefits.
Typical questions to ask your insurance provider include:
Does my insurance cover therapy?
Do I have EAP benefits?
How many therapy sessions can I have in a year?
Do I have a deductible?
Is there a copay?
Does my plan cover telehealth services?
***A note about insurance: The benefit of not using your insurance is that your psychotherapy treatment is fully your own and completely confidential. The type and length of therapy will be determined by you and us with no restrictions or interference from your insurance company. In addition, a mental health diagnosis will not have to be added to your permanent health records or insurance records and cannot be accessed without your expressed and written permission to do so.
New Directions Behavioral Health
Should you wish to pay out of pocket (private pay), the fee for the initial intake is $125 and each subsequent session is $100 (45-60 minutes). You are responsible for paying at the time of your session unless prior arrangements have been made. Payment can be made by cash or credit card. *Note: there is a 3% fee for the credit card payment option.
Your scheduled session has been aside just for you. If you are unable to keep your appointment, please provide 24 hour notice, otherwise you are required to pay the missed session fee. This policy includes both in-office and Telehealth options.
Beacon Health Options
Behavioral Health Systems
Blue Cross Blue Shield Network
Call Us: 901-498-9126
Providing Mental Health Therapy to the Greater Memphis area