Providing Mental Health Therapy to the Greater Memphis area

Ferren Family Counseling

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Insurances Accepted

*We are not able to accept any Medicare plan.

Our therapists are individually paneled with insurances.  As such, we recommend verifying if the therapist you want to meet with is in network with your insurance.  You can do so by reaching out to your insurance provider, reviewing our therapists' bios within our website, and/ or calling our offices.

Please call your insurance provider to determine if they will cover mental health/ counseling services, and to determine benefits and financial responsibility. Insurance benefits are based on a contract between you and your insurance provider, and Ferren Family Counseling does not decide client benefits.

Typical questions to ask your insurance provider include:

  • Does my insurance cover therapy?

  • Do I have EAP benefits?

  • How many therapy sessions can I have in a year?

  • Do I have a deductible?

  • Is there a copay?

  • Does my plan cover telehealth services?

***A note about insurance:   The benefit of not using your insurance is that your psychotherapy treatment is fully your own and completely confidential.  The type and length of therapy will be determined by you and us with no restrictions or interference from your insurance company. In addition, a mental health diagnosis will not have to be added to your permanent health records or insurance records and cannot be accessed without your expressed and written permission to do so. 




Health Advocate




Optum/ UBH/ UMR



Should you wish to pay out of pocket (private pay), our rates are as listed below:

Licensed Therapists/ Client Fees
$150 per session

​Provisionally-Licensed Therapists/ Client Fees
$65 per session

You are responsible for paying at the time of your session unless prior arrangements have been made. Payment can be made by cash or credit card. *Note: there is a 3% fee for the credit card payment option. 


Your scheduled session has been aside just for you. If you are unable to keep your appointment, please provide 24 hour notice, otherwise you are required to pay the missed session fee. This policy includes both in-office and Telehealth options.



American Behavioral

Anthem EAP

Beacon Health Options

Behavioral Health Systems

Blue Cross Blue Shield Network



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Call Us:  901-498-9126

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